Your Home At Newcastle University
Find out how to collect a parcel, what you need to do if you have an overnight visitor, and how to be environmentally responsible whilst living with us.
Energy and recycling
As residents of our community, we strongly encourage you to embrace your environmental responsibility and show your support for the University's Environment Sustainability Policy. To make this easier for you, we offer a variety of resources and recycling options on-site. Here are a few simple steps you can take to reduce your impact on the environment:
To save energy, turn off all lights and unplug electronics when they are not in use, especially before leaving your room. This includes your television, phone charger, and computer.
When you're not using the tap, turn it off and report any drips/leaks to Reception. Avoid letting the tap run while brushing your teeth.
We aim to reduce the amount of waste sent to landfills, so please take advantage of the on-site recycling facilities. Most residences have glass bottles and paper banks, as well as other facilities.
For additional information and advice, stop by your accommodation Reception or visit the University's Sustainable Campus page.
For all items of post or parcels, you should use the following address format:
[Name]
[Room and flat number]
Park View Student Village
Richardson Road
Newcastle upon Tyne
[Postcode for your building]
Alwin - NE2 4BS, Breamish - NE2 4BT, Derwent - NE2 4BU, Irthing - NE2 4BX, Pont - NE2 4BY, Rede - NE2 4BZ, Marris - NE2 4BE
For all items of post or parcels, you should use the following address format:
[Name]
[Room number]
Castle Leazes
Spital Tongues
Newcastle upon Tyne
NE2 4NY
Kensington and Park Terrace
For all items of post or parcels, you should use the following address format:
Park Terrace:
[Name]
[Flat and Room number]
Park Terrace
Newcastle upon Tyne
NE2 4BB
Kensington Terrace:
[Name]
[House and Room number]
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
For all items of post or parcels, you should use the following address format:
[Name]
[Flat and Room number]
Windsor Terrace
Jesmond
Newcastle upon Tyne
NE2 4HE
For all items of post or parcels, you should use the following address format:
[Name]
[Building, Flat (if applicable) and Room number]
Jesmond Road W
Jesmond
Newcastle upon Tyne
NE2 4EU
For all items of post or parcels, you should use the following address format:
[Name]
[Flat/block and room number]
Bowsden Court
South Gosforth
Newcastle upon Tyne
NE3 1RR
For all items of post or parcels, you should use the following address format:
[Name]
[Room number]
Grand Hotel
139A Percy Street
Haymarket
Newcastle upon Tyne
NE1 7RE
We aim to have your parcels ready for pickup as soon as possible. Due to high volume and limited hours, this may not always happen as quickly as desired. If you need your parcel quickly or need to pick it up after outside of reception opening hours, we recommend using a nearby click and collect location. The following are a few options available to you:
Hunters Moor Convenience (DPD Pickup shop) – NE2 4LU
Open 7 days a week 6am – 10pm
Londis (DPD Pickup shop) – NE2 4AS
Open 7 days a week 7am – 10pm
Tesco Metro Clayton Street (Evri Parcelshop) – NE1 5EE
Open 7 days a week 7am – 10pm (Sun 11am – 5pm)
St James Park Service Station (Yodel collect+) – NE4 6BA
Open 24/7
Barras Bridge Post Office (Royal Mail and Parcel Force) – NE1 7BA
Open 7 days a week 6am – 6.30pm
Amazon Locker – Gavin – NE1 7JB – Open 7 days a week – 9am – 6pm (Sunday 11 -5pm)
Amazon Locker – Naomi – NE1 7AL (Inside Monument Metro station) – – Open 7 days a week – 5am – 12am
For Bowsden Court:
Shell Garage, Benton Park Road (Yodel) - NE7 7LX
Open 7 days a week 7am - 11pm
Amazon locker - Ashlinn - Gosforth shopping centre - NE3 1JZ
Open 7 days a week 8.30am - 5.30pm (10am - 4pm Sunday)
Nisa (Evri) - NE3 1BB
Open 7 days a week 6.30am - 9pm (7am - 9pm Saturday and Sunday)
Parcels
For parcels that are too large for your letterbox, are delivered by a courier other than Royal Mail, or require a signature, we will take them in at reception on your behalf, log them on our computer system, and store them for collection. Please note, due to health and safety reasons, reception will not accept items that are too large/heavy for one person to handle.
If you live at Carton Lodge, Jesmond Road, Windsor Terrace, or Grand Hotel, and the above instances occur, couriers should deliver your package to the Kensington Terrace reception if they’re unable to deliver it to you. For those of you that live in Bowsden Court, if your parcel is unable to be delivered to you, it should be delivered to Bowsden Court reception. Once there, it will be entered into our system and kept in storage until you can pick it up.
If your parcel arrives at any of our receptions, please wait for an email notification from Newcastle University, and not the courier/sender. As we receive hundreds of parcels per day, it can take a little bit of time to process them after the courier has delivered them, and our team will unfortunately be unable to locate your item until it has been logged and stored. If you haven’t received a notification within 24 hours of its delivery, then please don’t hesitate to visit us at reception to ensure there hasn’t been an IT issue. Please bring photographic ID (preferably your student ID as we can scan its barcode and save you a wait!).
You can collect your parcels during the reception’s opening hours. We aim to log parcels on the day of their delivery, however we’re not always able to process parcels that arrive in the late in afternoon. This may mean that if you parcel is delivered late afternoon on Friday, it might not be ready for collection until Monday. If you urgently require a parcel and are unable to wait, you may be better to use a click and collect option nearby.
Please be aware that food deliveries will not be accepted and must be delivered to you directly. Additionally, items on your tenancy agreement's prohibited list will not be accepted. Deliveries cannot be accepted until you have completed the check-in process, and it is recommended that you not order items for delivery prior to your arrival, as they may be rejected and returned to the sender.
If you live at Carton Lodge, Jesmond Road, Windsor Terrace, or Grand Hotel, it should also be noted that some couriers may choose to return the parcel to their collection point or depot rather than bring it to Kensington Terrace reception. For instance, Amazon couriers may not be able to bring your parcel to the reception. It is recommended that you have your Amazon parcels delivered to an Amazon locker, as there are several lockers nearby.
Overnight Guests
You are allowed to host an overnight guest for a maximum of two consecutive nights and up to three nights in a seven-day period. As the host, you will be held responsible for your visitor's behaviour, so it's advisable to make sure you have a close relationship with them before inviting them into the building. To host an overnight guest, please complete the form at least two working days (Mon-Fri) in advance, or by 10:00 AM Thursday for weekend guests.
- no guests under the age of 16 are allowed unless accompanied by a parent or guardian.
- only one overnight guest is permitted at a time.
- you must inform us of your intention to host an overnight guest.
- the maximum stay for an overnight guest is two consecutive nights and three nights in any seven-day period, whether with the same visitor or different ones.
- the maximum number of daytime guests at once is three.
- you must accompany your visitor while they are in the building and cannot loan them your keys.
- we reserve the right to ask your visitor to leave for any reasonable reasons, such as unacceptable behaviour or the need for building evacuation.
- we may also exclude any visitor if necessary for the well-being of others or to protect our property.
Temporarily going away
We are aware that you may be away for an extended period of time, particularly during the holidays. For the health and safety of all residents, you must inform us if you will not be in your residence for a period of seven days or more during your tenancy. To do so, please fill out this form.
Recyclable items should be sorted based on the type of material they are made of, such as paper, plastic, glass, or metal. Each of our Newcastle University-owned residences has the appropriate collection points for you to recycle. Some common categories for recyclables include:
- paper products: such as newspapers, magazines, and cardboard boxes.
- plastic: including bottles, containers, and bags.
- glass: including jars and bottles.
- metal: including aluminium cans and steel containers.
The ResLife team at Newcastle University is dedicated to ensuring that students in University-owned and managed partnership accommodation have a positive and successful transition to university. Our team is committed to making your time at the University enjoyable by providing support and facilitating the creation of new friendships.